Privacy Policy

What we collect, why, who sees it, and how long we keep it.

Last updated October 9, 2026

1. Who we are

GoodWordText is a trade name of BridgeComm Unity Networks, 4400 Brownsville Rd, Ste 105 PMB 3201, Powder Springs, GA 30127, United States. We are responsible for the information described here.

BridgeComm Unity Networks also operates text services named HomewardText and Lazos Familia. Each service has its own privacy policy.

2. What we collect

  • About you: your name, mobile number, email (if you give it), how you're connected to the person inside, and any seat code and church name you enter.
  • About the person inside: their name, register or ID number, and facility.
  • Messages: the words and pictures you send and the replies you get.
  • Assistant conversations: what you and GoodWord Helper, our automated assistant, say to each other.
  • Your choices: your plan, and whether you turned on the daily good word or Family plan reminders.
  • Your permission: whether you agreed to texts, the exact words you agreed to, the version of the form, and when you replied YES, STOP or HELP.
  • Billing: your plan and payment history. Our payment processor holds your card details; we never see your full card number.
  • Facility account access: the sign-in details you give us for the facility's messaging system are kept only in a secure password manager, never in our everyday records.
  • Forms: what you write in our contact, support and church forms.

3. How we use it

We use your information to run the service: to send your words into the facility system and bring replies back, to send you account texts you agreed to, to bill you, to answer you, and to keep records the law requires. We don't use your messages for advertising.

4. Who we share it with

We do not sell your information. We share it only as needed to run the service:

  • with the facility's messaging system, to deliver your messages;
  • with service providers who help us run GoodWordText (text-message delivery, payments, hosting, our records system, email), under contracts that limit their use of it;
  • when the law requires it, such as a valid court order.

We do not share your mobile number or text-message opt-in data with third parties or affiliates for marketing.

5. What sponsors see

If a church or ministry pays for your seat, it learns only that its seat code was used. A sponsor never sees anyone's messages or your conversations with GoodWord Helper, and never receives your phone number from us.

GoodWord Helper

GoodWord Helper is an automated assistant. Your conversations with it are used only to help you. They are never used to train AI, never sold, and never shown to a sponsor.

6. How long we keep it

  • Message words and pictures: deleted after 90 days.
  • Conversations with GoodWord Helper: deleted after 90 days, like other messages.
  • Account records (such as your name, plan, and when messages were sent): kept for 24 months, then deleted.
  • Permission records (when you agreed, replied YES, STOP or HELP): kept as long as the law requires, so we can show that we texted you only with your permission.

7. Cookies and tracking

This website sets no cookies and uses no analytics or advertising trackers. If you choose a light or dark look with the theme button, your browser remembers that choice on your own device; it is never sent to us.

8. Your choices

  • Reply STOP to any GoodWordText text to stop texts. Reply HELP for help.
  • Cancel your plan at any time at goodwordtext.com/account.
  • Ask us to see, correct or delete your information through our contact form. We'll do so unless the law requires us to keep it.

9. Keeping it safe

We limit who on our team can see your information, use encrypted connections, and keep facility sign-in details only in a secure password manager. No system is perfect. If your information is ever exposed, we will tell you as the law requires.

10. Children

GoodWordText is for adults 18 and older. We don't knowingly collect information from children.

11. Changes

If we change this policy in a way that matters, we tell you before it applies. The date at the top shows the latest version.

12. Contact us

Use our contact form, email [email protected], or write to BridgeComm Unity Networks, 4400 Brownsville Rd, Ste 105 PMB 3201, Powder Springs, GA 30127, United States.